Why don't my old profile picture or project images go away after I've changed them?

Modified on Tue, 22 Oct at 8:09 AM

Sometimes, when you replace your own profile picture or the icon or banner of a project, you'll still see the old image you replaced. This is due to two possible reasons:


  • The old image is still being cached on iNaturalist's end. This can take up to 15 minutes to clear.

  • Your browser is caching the old image. If after 15 minutes you're still seeing the old image after a normal refresh of the page, perform a hard refresh on that page and the new image should appear.


If neither of these solutions work, you can submit a ticket to iNaturalist support.

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